Privacy Policy – WayFx

At WayFx, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile application, and services.

1. Information We Collect

We may collect the following information:

• Name, phone number, email address, and delivery address

• Payment and transaction details

• Device information, IP address, and app usage data

• Location data for delivery, tracking, and vehicle rental services

• Communication records with customer support

2. How We Use Your Information

Your information may be used to:

• Process orders, bookings, and payments

• Provide delivery, parcel, and vehicle rental services

• Improve platform performance and customer experience

• Send order updates, notifications, and promotional offers

• Detect fraud, misuse, or illegal activities

• Comply with legal and regulatory requirements

3. Sharing of Information

WayFx may share information with:

• Delivery partners, drivers, vendors, and merchants

• Payment gateways and banking partners

• Technology and analytics service providers

• Government or law enforcement authorities when required by law

We do not sell personal information to third parties.

4. Location Data

WayFx may access real-time location information to:

• Enable accurate deliveries and tracking

• Improve delivery efficiency

• Support pickup, drop, and vehicle rental services

Users may disable location permissions, but some services may not function properly.

5. Payment Information

Payments are processed through secure third-party payment providers. WayFx does not store complete debit/credit card details on its servers.

6. Data Security

We implement reasonable security measures to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no digital platform can guarantee complete security.

7. Cookies & Tracking Technologies

WayFx may use cookies and similar technologies to:

• Improve website functionality

• Remember user preferences

• Analyze traffic and platform performance

• Personalize user experience

Users may disable cookies through browser settings.

8. User Rights

Users may request to:

• Access or update personal information

• Correct inaccurate data

• Delete accounts subject to legal or operational obligations

• Opt out of promotional communications

9. Third-Party Links

The platform may contain links to third-party websites or services. WayFx is not responsible for their privacy practices or content.

10. Children’s Privacy

WayFx services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Policy Updates

WayFx may update this Privacy Policy from time to time. Updated versions will be posted on the platform with revised effective dates.

12. Contact Us

For privacy-related concerns or support, users may contact WayFx through the official website or customer support channels.

This Privacy Policy is governed by applicable laws of India, including data protection and consumer protection regulations.